Terms of service

Overview

By accessing this website or purchasing from Adelé Atelier, you agree to be bound by these Terms of Service. Please read them carefully before placing an order. If you do not agree to these terms, please do not use our website or services.

 

Products

All Adelé Atelier wigs are handcrafted using premium hair. Due to the handmade nature of our products, slight variations in colour, texture, density and styling are normal and should not be considered defects. Product images are intended as a guide only.

 

Custom Orders

Custom wigs are made according to the specifications selected at checkout, including but not limited to:

Length

Lace size

Density

Cap size

Colour

Parting

Layers

Customisation

Please review your order carefully before completing your purchase. Once production has commenced, custom orders cannot be cancelled, changed or refunded.

Pricing

All prices are listed in Australian Dollars (AUD) unless otherwise stated.

Prices may change without prior notice.

 

Payments

Payment is required in full before production begins.

Orders will not enter production until payment has been successfully received.

Shipping

Production times and shipping estimates are provided as guides only.

Adelé Atelier is not responsible for delays caused by:

Postal services

 Customs inspections

 Weather events

 Public holidays

 Circumstances beyond our control

Customers are responsible for any customs duties, taxes or import fees charged by their country.

Returns & Refunds

Please refer to our Returns & Refund Policy for complete details regarding cancellations, returns and refunds.

 

Intellectual Property

All content on this website, including photographs, videos, branding, logos, product names, graphics and written content, is the property of Adelé Atelier and may not be copied, reproduced or used without written permission.

 

Limitation of Liability

Adelé Atelier shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or website.

Our maximum liability shall not exceed the amount paid for the product purchased.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

The latest version will always be available on our website.

Contact

If you have any questions regarding these Terms of Service, please contact us at:

Email: adeleatelierinfo@gmail.com